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HOTEL POLICIES
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.
Check-in after 2PM | Check-out by 12PM
You must be 18+ to book a room.
For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $250/day on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges. We are a no smoking hotel, please know there is a smoking fee of $250/room and $500/suite.
Credit Cards must be presented upon check-in and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.
Pay Now rates are non-refundable, full pre-paid and non-transferrable.
Pay Later rates require a cancellation notice 72 hours prior to date of arrival in order to avoid a penalty of up to two night’s stay.
Unless otherwise noted on confirmation, please let us know if you have to cancel 72 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge up to two night’s stay.
Special Event dates require a cancellation notice of 14 days prior to date of arrival in order to avoid a penalty of two night’s stay. These include, but are not limited to, President’s Day, Boat Show, South Beach Wine & Food Festival, Ultra Music Festival, Easter, Swim Week, Art Basel, and Christmas through New Year’s Day.